Support
We're here to help you design the room of your dreams.
Contact Us
Have a question or need help? Send us an email and we'll get back to you within 1–2 business days.
watsonswebagency@gmail.comFrequently Asked Questions
- How does the AI design feature work?
ShopMyRoom uses AI to analyze your room and suggest furniture, decor, and layout options tailored to your style. - How do I delete my account?
Go to Settings → Account → Delete Account in the app. This will permanently remove your account and all associated data. - I'm having trouble with in-app purchases.
For billing issues, go to Settings → Apple ID → Subscriptions on your iPhone, or contact us directly at the email above. - Can I use ShopMyRoom on multiple devices?
Yes. Sign in with the same account on any iOS device to access your saved rooms and designs.
App Version & Compatibility
ShopMyRoom requires iOS 16.0 or later. We recommend keeping your app updated to the latest version for the best experience. Updates are available through the App Store.
Privacy Policy
Last updated: April 5, 2026
Our Commitment to Your Privacy
ShopMyRoom ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. By using ShopMyRoom, you agree to the practices described here.
Information We Collect
We may collect the following types of information:
- Account Information: Name and email address when you create an account.
- Photos & Room Images: Images you upload to the app for AI design analysis. These are used only to provide the service and are not shared with third parties.
- Usage Data: Information about how you use the app (e.g., features accessed, session duration) to improve the experience.
- Device Information: Device type, operating system version, and app version for troubleshooting and compatibility.
- Purchase Information: Records of in-app purchases processed securely through Apple. We do not store payment card details.
How We Use Your Information
- To provide and improve the ShopMyRoom service
- To personalize AI design recommendations
- To process in-app purchases and subscriptions
- To respond to support requests
- To send optional product updates (you may opt out at any time)
- To comply with legal obligations
Data Sharing & Disclosure
We do not sell your personal data. We may share data only in these limited circumstances:
- Service Providers: Trusted third-party vendors (e.g., cloud hosting, analytics) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or to protect the rights and safety of our users.
- Business Transfers: In the event of a merger or acquisition, your data may transfer to the new entity under the same privacy protections.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability (receive a copy of your data)
To exercise any of these rights, contact us at watsonswebagency@gmail.com.
Children's Privacy
ShopMyRoom is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.
Security
We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
The app may contain links to third-party websites or services (e.g., product retailers). We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page or via in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
watsonswebagency@gmail.com